To offer efficient support to customers in different time zones, all around the globe, Stora Enso has launched a new digital solution for remote technical customer services. Snap Support by Stora Enso is a mobile application that help connect the customer with experts in our technical support team. That way, we are able to provide the best possible technical know-how without the need of a Stora Enso service team nearby.After the launch in the Paper division, Stora Enso is looking at a roll out of Snap Support in the other divisions as well.
What impact is Covid-19 having on consumer behavior related to office paper? Is the massive increase of people working from home instead of an office, affecting the attitude towards printing? Where do they buy their paper and what’s the status the Multicopy brand? We wanted to find out and performed a market study.
All of us at Multicopy would like to take this opportunity to thank all of you for reading our articles throughout the year. We hope they have brought you joy, knowledge and a sense of being together through these challenging times. We can’t wait to share more stories with you in 2021! We want to share this season greeting with you and wish you a magical holiday season. Enjoy and we hope to see you next year!
If you like amazing print results. And the planet