To offer efficient support to customers in different time zones, all around the globe, Stora Enso has launched a new digital solution for remote technical customer services. Snap Support by Stora Enso is a mobile application that help connect the customer with experts in our technical support team. That way, we are able to provide the best possible technical know-how without the need of a Stora Enso service team nearby.After the launch in the Paper division, Stora Enso is looking at a roll out of Snap Support in the other divisions as well.
Xerox Future of Work Survey is a new global business survey commissioned by Xerox Holdings Corporation. The survey, conducted by the independent research firm Vanson Bourne, polled 600 IT decision makers including senior C-level professionals from the U.S., Canada, the U.K., Germany and France, whose organizations have at least 500 employees.
This spring the Swedish postal company PostNord has been busy. They report that sales of stamps and postage-paid packaging surpass the estimated levels for the period by 30 percent. Their app “Riktiga Vykort”, which is a service that turns your favourite photos into printed postcards, has doubled in sales.
The Stora Enso head office in Helsinki is an extraordinary building. It was designed by the iconic Finnish architect Alvar Aalto and dates back to 1962. Covered in white marble on the outside – full of exquisite details on the inside. However, this masterpiece does not really meet the requirements of a modern office space.