To offer efficient support to customers in different time zones, all around the globe, Stora Enso has launched a new digital solution for remote technical customer services. Snap Support by Stora Enso is a mobile application that help connect the customer with experts in our technical support team. That way, we are able to provide the best possible technical know-how without the need of a Stora Enso service team nearby.
After the launch in the Paper division, Stora Enso is looking at a roll out of Snap Support in the other divisions as well.
A survey commissioned by Stora Enso polled 3,400 workplace consumers across Sweden, UK, France, Netherlands, and Germany on office paper purchasing and printing behaviour and delivered a number of new insights including one big surprise for paper makers.
All of us at Multicopy would like to thank all of you for reading our articles and keeping in touch with us in one way or another throughout the year. With this video, we want to send you a happy holiday greeting - and a little reminder that no wish is too big. A big thought can lead to many small steps forward.
Humans’ urge to communicate has always been strong – and with the evolution of paper, the written form of communicating opened a whole new world of efficiency, suddenly dismantling geographical boundaries. Naturally, the history of papermaking is closely connected to societal, industrial, and cultural events.