Snap Support-thumb pointing on icon on mobile phone

The app offers help in a snap

To offer efficient support to customers in different time zones, all around the globe, Stora Enso has launched a new digital solution for remote technical customer services. Snap Support by Stora Enso is a mobile application that help connect the customer with experts in our technical support team. That way, we are able to provide the best possible technical know-how without the need of a Stora Enso service team nearby.

After the launch in the Paper division, Stora Enso is looking at a roll out of Snap Support in the other divisions as well.

Read all about the Snap Support by Stora Enso here .
Snap Support-program seen on laptop and mobile phone

Related news

Papermaking – a brief, vast history

Humans’ urge to communicate has always been strong – and with the evolution of paper, the written form of communicating opened a whole new world of efficiency, suddenly dismantling geographical boundaries. Naturally, the history of papermaking is closely connected to societal, industrial, and cultural events.

Stora Enso’s paper pulps certified as compostable

Eco-awareness and higher demands on sustainability features among customers tend to lead to good things. One current example is the initiated project at Stora Enso to certify all paper pulp grades as compostable, to helps consumers make more eco-friendly choices.

Exceeded expectations after one year of biogas production at Nymölla mill

In 2021, the Multicopy production base in Nymölla mill took a step further in the fossil free journey, with Stora Enso entering a partnership with energy company Gasum. We had a talk with Erik Woode, Director, Project Development & Execution, at Gasum, to get a status update after one year of turning residue water from production into fossil free fuel.